

One thing left unclear is how the determination is made about emergency versus non emergency.
If it’s a separate number, ok, seems clear cut enough.
If it’s human always answers and if it’s some bullshit they just click a button to punt to AI instead of just hanging up, ok.
If they are saying the AI answers and does the triage and hands off immediately to a human when “emergency detected”, then I could see how that promise could fail.
I remember back in the day when I downloaded the first divx file my K6-400 couldn’t smoothly play… I had been so used to thinking of that as a powerhouse coming from my Pentium 60, which was the first one I ran Linux on.