• minibyte@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    28
    ·
    edit-2
    9 months ago

    I pay a fee, I don’t want ads – just content. That’s my beef with cable and the enshitification of streaming. While I’m at it, the bitrate of both is unacceptable.

    This is no longer about cost, but quality they won’t provide which is the basis of the platitude “the customer is always right”.

    • EonNShadow@pawb.social
      link
      fedilink
      English
      arrow-up
      7
      ·
      9 months ago

      The customer is only right if they threaten to cancel their service

      Even then, if the cost of improving service is more than one customer’s cancellation, the customer can kick rocks

      • count0@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        3
        ·
        8 months ago

        … Which means that businesses are making ‘too much’ money on top to sink into such endeavors, no?