In live in DC and I wish we had a well functioning taxi system here. The airport is about the only place you can reliably get one. If I want to get picked up at home there is no one number to call since every taxi is independent and the Curb app is worth shit. When I do get a cab from the airport the experience is on par with Lyft and usually cheaper.
Being able to use TikTok on your phone doesn’t make you tach savvy. They don’t know anything about how it all works. It’s a false dichotomy.